ADI’s customer care and warranty team for Realm is located on site, in the building’s warranty office. Reach the team using the warranty contact information provided at your pre delivery orientation. Common element items, meaning anything in the corridors, amenities, garage or exterior, go through the property manager, because that warranty is held and managed by the condominium corporation on behalf of all owners.

Tarion’s process runs alongside: register for the MyHome portal as soon as you take possession, then mark your calendar for your 30 day form in your first month, your year end form in the last month of your first year, and your second year form in the last month of your second year.